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Government's hotline

Governments telephone hotline (State Institution "Government contact center") - call center of communication of the Government with citizens allowing them to receive information from authorities. All calls are received by operators of the Center and addressed to relevant executive authorities, which consider the appeal and provide answers to the applicants.


Phone number of the governments hotline:


(calls within Ukraine are free)

For citizens who are abroad phone number of the governments hotline:

+38 044 284 19 15

Governments hotline operates round-the-clock.


In order to improve work with citizens, businesses, institutions, organizations and individual entrepreneurs, local governments, the Cabinet of Ministers of Ukraine approved the Concept of a National system of processing applications to authorities.

Under this system based on state institutions "Government contact center" will be merged operating telephone hotlines, telephone reference services of authorities and centers that are created in the Autonomous Republic of Crimea, Kyiv and Sevastopol.

The National System for processing appeals to executive power will also be provided with the web site of the Government contact center created by the governments regulation.

We draw attention of entrepreneurs that on the basis of the Government contact center for operational dealing with complaints on illegal actions of officials of the executive power it has been introduced a special "hotline" - "Dialogue with small businesses".



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