Tariffs for housing and communal services provision are
formed on the local level, so each particular local authority is responsible
for the formation of bills for the utility services. Prime Minister of Ukraine
Volodymyr Groysman announced in his interview with the Inter TV channel on
Responding to a question regarding the actions of citizens in
case they receive inflated bills for utilities, he said: "You and I choose
our local government, we elect our MPs, we elect our
mayor... And I think the first thing to do is to contact the relevant city council
with a complaint that you can see certain problems".
the citizens can call the government hotline, added the Prime Minister.
"We will do everything to help each citizen in a difficult
situation", stressed the Head of Government.
that it isn’t the Government, but local utility companies that calculate
tariffs for particular services. At the same time, the Government does not
exclude there exist abuses on the local level. According to him, a two-threefold
difference in tariffs for housing and communal services is the proof of “fragrant
violation”. “It is important to prevent this”, he stressed.
will strictly discourage any violations in the process of calculation of rates
and payment bills, said the Prime Minister.
decision was made that obliges cities all around the country to fix bills for
heating for the citizens whose houses lack heat metering devices at the level
of average showings for the houses with meters, instead of basing on norms.
Such a system will eradicate the possibility for violations in this sector.
will continue to monitor the situation and is continuously improving regulatory
framework, "not to let anyone in the country to abuse on such bills".
Groysman stressed the importance to conduct a dialogue at the local level with
citizens and to ensure transparency in the formation of tariffs for housing and
Minister also noted that according to statistical data, Ukrainian families pay
for housing and communal services no more than 10-15% of their total income due
to the programme of subsidies.