On December 4, in the framework of the II All-Ukrainian Forum of
Consolidated Communities Life-Changing Initiatives Vice
Prime Minister/Minister of Regional Development, Construction, Housing and
Communal Services of Ukraine Hennadii Zubko presented the work of the first mobile Centre for
Administrative Services Provision (CASPs) in Ukraine.
"In the first turn, the decentralization reform encapsulates
development of human potential. Integral parts of this development are the
accessibility and quality of services provided to the people, in particular
administrative services. The Centre for Administrative Services Provision
represents the authorities within the communities. Therefore, the development
of the CASPs’ system is an indicator of the reform’s success," the Vice
Prime Minister stressed.
He drew attention to the fact that at present, a road map seeks to
create a broad network of CASPs throughout Ukraine is already being implemented
and added that this is a joint plan with the international partners for the
next three years. In such centers Ukrainians will have the opportunity to
communicate with the authorities through transparent offices, avoiding the need
to appeal to the officials.
U-LEAD with Europe Programme together with the
local authorities, for the first time ever, has put into practice the “mobile”
format of administrative service delivery. From now, the CASPs staff will visit
the residents in remote locations on the regular basis: during the week, the
vehicle will run 5 routes covering 20 settlements. These mobile CASPs will
provide access to high quality services for 8,000 residents of the remote areas
in Slavuta Khmelnytskyi
region, including pensioners and people with disabilities.
"I would like to express gratitude to our partners from the U-LEAD
with Europe Programme for their support to the reform
and all-round assistance in the development of the CASPs network in the
amalgamated communities. Particularly, I would like to highlight the value of
implementation of such non-standard solution as mobile ASC", Hennadii Zubko underlined.
It is should be pointed out that approximately 26 CASPs will be opened
in Ukrainian amalgamated communities within the framework of the U-LEAD with
Europe Programme which aims at improving the delivery
of local administrative services. The best practices for creating and improving
the delivery of administrative services that are currently being tested and
implemented in 26 pilot communities of the inception phase will be applied to
all CASPs that are to be opened or modernized within the next phase of the Programme. That figure is up to 600 CASPs by the end of